# How NextGen Healthcare's Closed Loop Experience Saved 700 Staff Hours and Improved Access

Page: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access
Text version: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access.md
Podcast: [Healthcare IT Today Interviews](https://stenobird.com/podcast/healthcare-it-today-interviews-307487)
Published: 2026-05-04T23:23:51+00:00
Episode link: https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/How-NextGen-Healthcares-Closed-Loop-Experience-Saved-700-Staff-Hours-and-Improved-Access-e3isu59
Audio file: https://anchor.fm/s/2c6f3bc4/podcast/play/119486057/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-4%2F423469376-44100-2-56ebc6d0a394c.mp3
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JSON: https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access
Duration seconds: 656

## Resource

[SPONSORED] If your patient access team feels stretched thin, you’re not imagining it. Most organizations are carrying more demand than their current workflows can handle. In this interview, Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare (NextGen), breaks down what happens when AI starts handling the routine work that slows practices down. She shares how one organization saved more than 700 staff hours in six months, why patients often don’t realize they’re talking to AI, and how smarter data signals can flag burnout risk and reduce no-shows. It’s a clear look at what practices are gaining from the Closed Loop solution right now. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about NextGen Healthcare at https://www.nextgen.com Find more great health IT content at https://www.healthcareittoday.com/

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