# How Axia Women's Health Cured Recall Anxiety and Payment Friction

Page: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-axia-women-s-health-cured-recall-anxiety-and-payment-friction
Text version: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-axia-women-s-health-cured-recall-anxiety-and-payment-friction.md
Podcast: [Healthcare IT Today Interviews](https://stenobird.com/podcast/healthcare-it-today-interviews-307487)
Published: 2026-06-19T13:00:00+00:00
Episode link: https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/How-Axia-Womens-Health-Cured-Recall-Anxiety-and-Payment-Friction-e3kj5dv
Audio file: https://anchor.fm/s/2c6f3bc4/podcast/play/121262975/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-10%2F425853154-44100-2-f1280cf2e3c1b.mp3
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Duration seconds: 958

## Resource

Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room. Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women’s Health. We discussed how her team used platforms like eClinicalWorks to tackle these exact problems. You will learn how ambient AI scribes restore the patient connection and why moving payments to digital check-in removes friction for everyone. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about Axia Women's Health at https://axiawh.com/ Find more great health IT content at https://www.healthcareittoday.com/

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