# From Repair Shop to 100 MW Site Operator w/ Paul Palmer

Page: https://stenobird.com/podcast/hashrateup-a-bitcoin-mining-podcast-6575766/from-repair-shop-to-100-mw-site-operator-w-paul-palmer
Text version: https://stenobird.com/podcast/hashrateup-a-bitcoin-mining-podcast-6575766/from-repair-shop-to-100-mw-site-operator-w-paul-palmer.md
Podcast: [HashrateUp - A Bitcoin Mining Podcast](https://stenobird.com/podcast/hashrateup-a-bitcoin-mining-podcast-6575766)
Published: 2026-04-26T09:03:03+00:00
Episode link: https://podcasters.spotify.com/pod/show/ben-raich8/episodes/From-Repair-Shop-to-100-MW-Site-Operator-w-Paul-Palmer-e3ifslj
Audio file: https://anchor.fm/s/111cf6d4c/podcast/play/119058547/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-3-26%2F422887469-44100-2-8a311840eb245.mp3
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JSON: https://stenobird.com/v1/public/podcasts/hashrateup-a-bitcoin-mining-podcast-6575766/episodes/from-repair-shop-to-100-mw-site-operator-w-paul-palmer
Duration seconds: 2062

## Resource

🔗 Paul Palmer (SustainHash):X (Twitter): https://x.com/sustainhashWebsite: https://www.sustainhash.comEmail: paul@sustainhash.comIn this episode of HashrateUp, Jesse sits down with Paul Palmer, Chief Revenue Officer at SustainHash, to break down how a small Canadian repair company scaled to over 100 MW under site management in just a few years.Paul covers what it actually takes to win and run large-scale Bitcoin mining sites: from SLAs and daily client reporting to hiring the right people across four jurisdictions. He also explains why steady O&M revenue beats the repair model, how SustainHash structured their warranty program, and where new mining capital is still coming from despite the AI pivot narrative.Whether you're an operator, an investor, or just curious what happens inside a Bitcoin mine every day — this episode gives you the full picture.0:00 Introduction – Paul Palmer & SustainHash2:18 From 5 MW to 100 MW – what drove the growth4:55 Winning the 40 MW contract against larger competitors11:26 SLAs, uptime targets and daily client reporting15:36 Hardest sites to operate – and why it's not the weather20:00 AI vs Bitcoin mining – where new capital is going28:38 SustainHash's warranty program explained31:14 Rapid fire questions🛠 Sponsored by:SoloMining – Home & solo mining made easyCode: HASHRATEUPhttps://solomining.deAltair Technology – Buy Bitcoin Mining SolutionsCode: HASHRATEUPhttps://altairtech.io📲 HashrateUp Hardware DealsTelegram: https://t.me/hashrateup📩 HashrateUp Newsletterhttps://hashrateup.com/newsletter-sign-up/

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