# Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees Page: https://stenobird.com/podcast/harvard-business-review-7777387/walgreens-ceo-roz-brewer-to-leaders-put-your-phones-away-and-listen-to-employees Text version: https://stenobird.com/podcast/harvard-business-review-7777387/walgreens-ceo-roz-brewer-to-leaders-put-your-phones-away-and-listen-to-employees.md Podcast: [Harvard Business Review](https://stenobird.com/podcast/harvard-business-review-7777387) Published: 2026-09-08T07:00:00+00:00 Episode link: https://traffic.megaphone.fm/VG4412199616.mp3 Audio file: https://traffic.megaphone.fm/VG4412199616.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/walgreens-ceo-roz-brewer-to-leaders-put-your-phones-away-and-listen-to-employees Duration seconds: 2683 ## Resource Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees 10 Dec 2021 --- Brewer, CEO of Walgreens Boots Alliance and one of only two Black female CEOs of Fortune 500 companies, says inclusion and equity are about making employees feel seen and heard. HBR editor in chief Adi Ignatius sat down with Brewer in this episode of our video series “The New World of Work” to talk about: • How inclusion and equity—making employees feel seen and heard—are just as important as diversity metrics • How to ensure that employees feel empowered and love where they work • The importance of learning a business thoroughly, even if it means a sideways career move. When Brewer accepted a lower-level position at Walmart when she left Kimberly-Clark as group president, some people questioned the move -- but she says she needed to start there to learn about retail. “I was in a learning mode, but I took a step back to get ahead,” she says. “That's when my career began to really explode.” This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Adi will interview a leader on LinkedIn Live — and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: https://hbr.org/my-library/preferences?movetile=newworldofwork. Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #Futu… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/walgreens-ceo-roz-brewer-to-leaders-put-your-phones-away-and-listen-to-employees/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/harvard-business-review-7777387/walgreens-ceo-roz-brewer-to-leaders-put-your-phones-away-and-listen-to-employees.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.