# The Art of Active Listening | The Harvard Business Review Guide Page: https://stenobird.com/podcast/harvard-business-review-7777387/the-art-of-active-listening-the-harvard-business-review-guide Text version: https://stenobird.com/podcast/harvard-business-review-7777387/the-art-of-active-listening-the-harvard-business-review-guide.md Podcast: [Harvard Business Review](https://stenobird.com/podcast/harvard-business-review-7777387) Published: 2026-09-10T21:25:00+00:00 Episode link: https://traffic.megaphone.fm/VG4297792463.mp3 Audio file: https://traffic.megaphone.fm/VG4297792463.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/the-art-of-active-listening-the-harvard-business-review-guide Duration seconds: 624 ## Resource The Art of Active Listening | The Harvard Business Review Guide 31 Aug 2022 --- You might think you’re a good listener, but common behaviors like nodding and saying “mm-hmm” can actually leave the speaker feeling unheard or dismissed. The truth is that mastering the art of listening involves a whole host of other skills as well. You need to do more. 00:00 You might think you’re a good listener, but … 00:52 … here’s how to be a “trampoline” listener. 01:25 Question 1: How do I usually listen? 01:50 Question 2: Why do I need to listen right now? 02:35 Question 3: Who is the focus of attention in the conversation? 02:54 Question 4: What am I missing? 04:30 Question 5: Am I getting in my own way? 05:08 Question 6: Am I in an information bubble? 06:04 OK, let’s review. The advice in this Harvard Business Review Guide comes from these articles: https://hbr.org/2022/05/whats-your-listening-style https://hbr.org/2016/07/what-great-listeners-actually-do https://hbr.org/2021/03/are-you-really-listening https://hbr.org/2014/04/what-gets-in-the-way-of-listening Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre Edited by Jessica Gidal Video by Andy Robinson Design by Riko Cribbs, Alex Belser, and Karen Player Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #Listening #ActiveListening #Communication #Conversations #Harvard #HarvardBusinessSchool Copyright © 2022 Harvard Business School Publishing. All rights reserved. Learn more about your ad choices. Visit megaphone.fm/adchoices ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/the-art-of-active-listening-the-harvard-business-review-guide/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/harvard-business-review-7777387/the-art-of-active-listening-the-harvard-business-review-guide.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.