# How to Resolve Remote Conflict Page: https://stenobird.com/podcast/harvard-business-review-7777387/how-to-resolve-remote-conflict Text version: https://stenobird.com/podcast/harvard-business-review-7777387/how-to-resolve-remote-conflict.md Podcast: [Harvard Business Review](https://stenobird.com/podcast/harvard-business-review-7777387) Published: 2026-07-22T21:30:00+00:00 Episode link: https://traffic.megaphone.fm/VG3703451853.mp3?updated=1778675263 Audio file: https://traffic.megaphone.fm/VG3703451853.mp3?updated=1778675263 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/how-to-resolve-remote-conflict Duration seconds: 472 ## Resource How to Deal with Remote Conflict 20 Oct 2020 --- Disagreements between work colleagues can get even more uncomfortable and tricky to navigate when you can’t work them out in person. Amy Gallo, author of the “HBR Guide to Dealing with Conflict”, explains why conflicts are more likely to escalate through text-based communication, and says that even in the Zoom-era a phone call may be the best solution. She also points out that there can be upsides to having to resolve differences remotely. --------------------------------------------------------------------- At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. So we try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We enlist the foremost experts in a wide range of topics, including career planning, strategy, leadership, work-life balance, negotiations, innovation, and managing teams. Harvard Business Review empowers professionals around the world to lead themselves and their organizations more effectively and to make a positive impact. Sign up for Newsletters: https://hbr.org/email-newsletters Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Learn more about your ad choices. Visit megaphone.fm/adchoices ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/how-to-resolve-remote-conflict/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/harvard-business-review-7777387/how-to-resolve-remote-conflict.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.