# Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’ Page: https://stenobird.com/podcast/harvard-business-review-7777387/former-best-buy-ceo-hubert-joly-empowering-workers-to-create-magic Text version: https://stenobird.com/podcast/harvard-business-review-7777387/former-best-buy-ceo-hubert-joly-empowering-workers-to-create-magic.md Podcast: [Harvard Business Review](https://stenobird.com/podcast/harvard-business-review-7777387) Published: 2026-07-25T08:45:00+00:00 Episode link: https://traffic.megaphone.fm/VG5164299459.mp3 Audio file: https://traffic.megaphone.fm/VG5164299459.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/former-best-buy-ceo-hubert-joly-empowering-workers-to-create-magic Duration seconds: 2915 ## Resource Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’ 2 Dec 2021 --- Joly says people are not a resource, they are the creative engine of innovation and change that companies urgently need. HBR editor in chief Adi Ignatius sat down with Joly, author of The Heart of Business: Leadership Principles for the Next Era of Capitalism (https://www.amazon.com/Heart-Business-Leadership-Principles-Capitalism-ebook/dp/B08CNMLDH1), in the fifth episode of our new video series “The New World of Work,” to talk about: • Making meaningful purpose a genuine priority of business operations • The “human magic” of empowered and self-directed employees • Admitting you don’t have all the answers is a sign of strong leadership. By putting people at the center of your company’s purpose, Joly says, we “start with a declaration of interdependence, where you embrace all stakeholders.” This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Adi will interview a leader on LinkedIn Live — and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: https://hbr.org/my-library/preferences?movetile=newworldofwork. Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #FutureofWork #HubertJoly Copyright © 2021 Harvard Business School Publishing. All rights reserved. Learn more about you… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/former-best-buy-ceo-hubert-joly-empowering-workers-to-create-magic/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/harvard-business-review-7777387/former-best-buy-ceo-hubert-joly-empowering-workers-to-create-magic.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.