# First Person on the Ground: How Andre Serpa Builds Startup Sales Teams Across Latin America Page: https://stenobird.com/podcast/go-to-masters-show-6426488/first-person-on-the-ground-how-andre-serpa-builds-startup-sales-teams-across-latin-america Text version: https://stenobird.com/podcast/go-to-masters-show-6426488/first-person-on-the-ground-how-andre-serpa-builds-startup-sales-teams-across-latin-america.md Podcast: [Go To Masters Show](https://stenobird.com/podcast/go-to-masters-show-6426488) Published: 2026-04-10T14:55:21+00:00 Episode link: https://go-to-masters-show.transistor.fm/episodes/first-person-on-the-ground-how-andre-serpa-builds-startup-sales-teams-across-latin-america Audio file: https://media.transistor.fm/b676506b/74166f10.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/go-to-masters-show-6426488/episodes/first-person-on-the-ground-how-andre-serpa-builds-startup-sales-teams-across-latin-america Duration seconds: 1923 ## Resource Andre Serpa is the Area Vice President for Latin America at ClickHouse, a real-time analytical database company, based in São Paulo. He spent a decade at Microsoft, nearly six years as one of the earliest employees of what became Google Cloud, and then four years each at Elastic and Neo4j, always building LATAM go-to-market operations from the ground up. On this episode of the Go To Masters Show, he shares what two decades of market-building in Latin America actually taught him about partnerships, talent gaps, local nuance, and why the companies that get the region right go partner-first before anything else. Why partner-first isn't optional in LATAM, and the billing, collections, compliance, and talent realities that make going direct alone a costly mistake The three lessons from Microsoft and Google he still runs GTM by today: data-driven decisions, measurable goals at every level, and the discipline of execution cadence How AI is changing sales operations from the inside, and the real-time backend performance bottleneck that most operators never think about Connect with Andre: LinkedIn Follow us: LinkedIn | X ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/go-to-masters-show-6426488/episodes/first-person-on-the-ground-how-andre-serpa-builds-startup-sales-teams-across-latin-america/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/go-to-masters-show-6426488/first-person-on-the-ground-how-andre-serpa-builds-startup-sales-teams-across-latin-america.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.