# Leveraging Hotel Data with a Customer Data Platform | with Dr. Rik van Leeuwen Page: https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/leveraging-hotel-data-with-a-customer-data-platform-with-dr-rik-van-leeuwen Text version: https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/leveraging-hotel-data-with-a-customer-data-platform-with-dr-rik-van-leeuwen.md Podcast: [GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology](https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481) Published: 2025-11-20T10:00:00+00:00 Episode link: https://share.transistor.fm/s/f5666211 Audio file: https://2.gum.fm/op3.dev/e/pdcn.co/e/pdst.fm/e/dts.podtrac.com/redirect.mp3/media.transistor.fm/f5666211/35730440.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/episodes/leveraging-hotel-data-with-a-customer-data-platform-with-dr-rik-van-leeuwen Duration seconds: 2421 ## Resource In this episode, we interview Rik van Leeuwen , the Head of Data Solutions and Customer Success at ireckonu. Ireckonu is a Dutch SaaS company revolutionizing the hospitality industry by providing a unified platform that integrates, cleans, and centralizes guest data. Their offerings include a powerful Middleware system and the IKnowU Customer Data Platform (CDP), designed to streamline hotel operations and enhance guest experiences. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4 ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/episodes/leveraging-hotel-data-with-a-customer-data-platform-with-dr-rik-van-leeuwen/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/leveraging-hotel-data-with-a-customer-data-platform-with-dr-rik-van-leeuwen.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.