# Microsoft's $2.5B AI Support Bet, Fired AI Agents, and Why Admin Assistants May Make a Comeback

Page: https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576/microsoft-s-2-5b-ai-support-bet-fired-ai-agents-and-why-admin-assistants-may-make-a-comeback
Text version: https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576/microsoft-s-2-5b-ai-support-bet-fired-ai-agents-and-why-admin-assistants-may-make-a-comeback.md
Podcast: [Future Ready Leadership With Jacob Morgan](https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576)
Published: 2026-07-02T21:38:00+00:00
Episode link: https://futureofworkpodcast.libsyn.com/microsofts-25b-ai-support-bet-fired-ai-agents-and-why-admin-assistants-may-make-a-comeback
Audio file: https://traffic.libsyn.com/secure/futureofworkpodcast/microsoft-frontier-co-ai-support-sol-rashidi-admin-assistants.mp3?dest-id=209072
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Duration seconds: 1310

## Resource

July 2, 2026: Microsoft is putting $2.5 billion and 6,000 employees behind a new group designed to help customers actually use AI inside their businesses, following a similar move from Amazon. Then I get into why former chief AI officer Sol Rashidi fired half of her AI agents after spending more time babysitting them than getting work done. I also look at why administrative assistants may become more valuable in the AI era when they know how to use the tools, manage context, and apply judgment.

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## Transcript

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