# How UGI Corporation Balances High Performance with Human Heart | Veronique Subileau, Senior Vice President of HR at UGI Corporation Page: https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576/how-ugi-corporation-balances-high-performance-with-human-heart-veronique-subileau-senior-vice-president-of-hr-at-ugi-corporation Text version: https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576/how-ugi-corporation-balances-high-performance-with-human-heart-veronique-subileau-senior-vice-president-of-hr-at-ugi-corporation.md Podcast: [Future Ready Leadership With Jacob Morgan](https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576) Published: 2026-06-01T08:00:00+00:00 Episode link: https://thefutureorganization.com/ Audio file: https://traffic.libsyn.com/secure/futureofworkpodcast/Audio_-_Veronique_Subileau_-_Ready1.mp3?dest-id=209072 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/future-ready-leadership-with-jacob-morgan-891576/episodes/how-ugi-corporation-balances-high-performance-with-human-heart-veronique-subileau-senior-vice-president-of-hr-at-ugi-corporation Duration seconds: 2668 ## Resource Have you ever walked into a meeting and felt like everyone was just wearing a mask of professional perfection while their true selves stayed hidden in the parking lot? It is easy to get lost in the data and the dashboards of modern work, but we often forget that the people behind those numbers are what actually drive the results. We all want to be part of a team where we are seen for who we really are rather than just what we can produce. In this episode, I sit down with Veronique Subileau, the Senior Vice President of HR at UGI Corporation, to explore the invisible roots of corporate culture that turn a 140-year-old energy company into a breakthrough environment. Veronique shares her unique philosophy on why leaders must touch the heart before speaking about results, offering practical tools like her four core questions regarding fun and purpose to foster deep human connection. You'll learn how to navigate the tension between high-performance standards and radical authenticity through the company's poetic values framework while discovering why the shadow you cast as a leader determines the energy of your entire team. We also dive into the future of work as Veronique explains how to invest in humans as much as technology by using AI to unleash time so employees can shift from being human doings to true human beings. This episode redefines the role of the leader as a human prompt engineer who knows how to pull unique creativity and heart out of a workforce in an increasingly automated world. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠ https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/future-ready-leadership-with-jacob-morgan-891576/episodes/how-ugi-corporation-balances-high-performance-with-human-heart-veronique-subileau-senior-vice-president-of-hr-at-ugi-corporation/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/future-ready-leadership-with-jacob-morgan-891576/how-ugi-corporation-balances-high-performance-with-human-heart-veronique-subileau-senior-vice-president-of-hr-at-ugi-corporation.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.