# Enter Through the Gift Shop: Inside MoMA's Retail Journey Page: https://stenobird.com/podcast/future-commerce-570770/enter-through-the-gift-shop-inside-moma-s-retail-journey Text version: https://stenobird.com/podcast/future-commerce-570770/enter-through-the-gift-shop-inside-moma-s-retail-journey.md Podcast: [Future Commerce](https://stenobird.com/podcast/future-commerce-570770) Published: 2026-08-12T11:00:00+00:00 Episode link: https://www.futurecommerce.com/podcasts/enter-through-the-gift-shop-inside-momas-retail-journey Audio file: https://dts.podtrac.com/redirect.mp3/afp-935226-injected.calisto.simplecastaudio.com/fed613f6-db08-4178-9009-bc6bae8658fc/episodes/db341cec-37dd-401f-b941-6355e092f0d7/audio/128/default.mp3?aid=rss_feed&awCollectionId=fed613f6-db08-4178-9009-bc6bae8658fc&awEpisodeId=db341cec-37dd-401f-b941-6355e092f0d7&feed=hQ2eLzNW Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/future-commerce-570770/episodes/enter-through-the-gift-shop-inside-moma-s-retail-journey Duration seconds: 1727 ## Resource MoMA welcomes three million people to its Midtown campus in a good year. But the beloved cultural institution now has the power to reach multiples of that through a hoodie, a Lego set, and a chicken-shaped cutting board. Chief Retail Officer, Jesse Goldstine, joins the show to explain how MoMA inverted the museum retail model, how every product in the store thoughtfully ties back to MoMA’s art, and where the design institution draws the line between rolling out AI partnerships while protecting human craft. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/future-commerce-570770/episodes/enter-through-the-gift-shop-inside-moma-s-retail-journey/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/future-commerce-570770/enter-through-the-gift-shop-inside-moma-s-retail-journey.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.