# Car 20: A Proactive Model for First Responder Mental Health

Page: https://stenobird.com/podcast/fire-engineering-podcast-network-1075754/car-20-a-proactive-model-for-first-responder-mental-health
Text version: https://stenobird.com/podcast/fire-engineering-podcast-network-1075754/car-20-a-proactive-model-for-first-responder-mental-health.md
Podcast: [Fire Engineering Podcast Network](https://stenobird.com/podcast/fire-engineering-podcast-network-1075754)
Published: 2026-07-29T23:30:00+00:00
Episode link: https://fireengineeringpodcastnetwork.podbean.com/e/car-20-a-proactive-model-for-first-responder-mental-health/
Audio file: https://mcdn.podbean.com/mf/web/uxzrdefbguayadrf/FE_-_20260729_-_Women_in_Firebnjzh.mp3
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JSON: https://stenobird.com/v1/public/podcasts/fire-engineering-podcast-network-1075754/episodes/car-20-a-proactive-model-for-first-responder-mental-health
Duration seconds: 3334

## Resource

On this episode of the Women in Fire podcast, the panel discusses the Phoenix (AZ) Fire Department's revamped approach to firefighter wellness by integrating member services directly into department operations. They discuss how the department now centers around Car 20—a dedicated 24/7 Rapid Response Member Services unit. Car 20 responds directly to high-stress calls like pediatric emergencies, fatal extraction, and line-of-duty deaths/injuries. Car 20 connects with company officers on scene, while peer leaders follow up with individual crew members on their days off. Panel: Lisa Baker, host Dr. Kerry Ramella, owner and clinical director of PSCS (Public Safety Crisis Solutions) Wellness Reda Riddle-Bigler, assistant chief of the Phoenix Fire Department Brian Mike Saylor, captain, Phoenix Fire Department

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## Transcript

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