# Meet the Team: IT

Page: https://stenobird.com/podcast/financial-minds-meet-the-experts-7084983/meet-the-team-it
Text version: https://stenobird.com/podcast/financial-minds-meet-the-experts-7084983/meet-the-team-it.md
Podcast: [Financial Minds: Meet the Experts](https://stenobird.com/podcast/financial-minds-meet-the-experts-7084983)
Published: 2026-04-29T14:30:11+00:00
Episode link: https://rss.com/podcasts/financial-minds-meet-the-experts/2770658
Audio file: https://content.rss.com/episodes/295557/2770658/financial-minds-meet-the-experts/2026_04_27_13_38_43_a0bf08ba-c477-44cd-bef8-e75903509932.mp3
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JSON: https://stenobird.com/v1/public/podcasts/financial-minds-meet-the-experts-7084983/episodes/meet-the-team-it
Duration seconds: 770

## Resource

Credit unions excel when they have information systems running smoothly, securely and reliably. That’s why, on this episode of Financial Minds: Meet the Experts, we take a closer look at Vizo Financial’s information technology (IT) team and how their behind-the-scenes work plays a critical role in keeping Vizo Financial and our credit unions operating efficiently. Joining Jaime are Mike Heider, VP, information technology; Zac Hoffman, IT operations manager; and Andrew Jarrell, systems administrator & help desk manager, to talk about maintaining infrastructure and patching systems, strengthening firewalls and protecting sensitive data. Tune in to hear how they keep both internal teams and credit unions operating with confidence. They share: An overview of the IT team’s responsibilities A typical day of an IT team member Proactive measures they take to prevent future issues A deeper dive into patching systems and firewalls And more! Join us to hear our IT team on this week’s episode! Be sure to listen in next week too as we continue our meet the team series! Connect with us: Vizo Financial : www.vfccu.org LinkedIn: www.linkedin.com/company/vizo-financial

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## Transcript

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