# How the VA Is Borrowing Arlington National Cemetery's Playbook to Transform Veteran Services Page: https://stenobird.com/podcast/fed-gov-today-5907690/how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services Text version: https://stenobird.com/podcast/fed-gov-today-5907690/how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services.md Podcast: [Fed Gov Today](https://stenobird.com/podcast/fed-gov-today-5907690) Published: 2026-08-04T12:00:00+00:00 Episode link: https://www.buzzsprout.com/2150287/episodes/19597571-how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services.mp3 Audio file: https://www.buzzsprout.com/2150287/episodes/19597571-how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/fed-gov-today-5907690/episodes/how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services Duration seconds: 1059 ## Resource The Department of Veterans Affairs is modernizing how it serves veterans and their families by adopting technology developed at Arlington National Cemetery. Renea Yates, Director of the Office of Army Cemeteries, and Mike Bowers, Acting Deputy Under Secretary for VA's National Cemetery Administration, explain how years of collaboration are helping replace fragmented legacy systems with a unified digital platform. They discuss the importance of adapting business processes instead of customizin... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/fed-gov-today-5907690/episodes/how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/fed-gov-today-5907690/how-the-va-is-borrowing-arlington-national-cemetery-s-playbook-to-transform-veteran-services.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.