# AWP: Capture Rate Reflection: Preparing the Team Before the Patient Arrives Page: https://stenobird.com/podcast/eyecode-media-180787/awp-capture-rate-reflection-preparing-the-team-before-the-patient-arrives Text version: https://stenobird.com/podcast/eyecode-media-180787/awp-capture-rate-reflection-preparing-the-team-before-the-patient-arrives.md Podcast: [EyeCode Media](https://stenobird.com/podcast/eyecode-media-180787) Published: 2026-05-06T06:54:00+00:00 Episode link: https://wolfevs.podbean.com/e/awp-capture-rate-reflection-preparing-the-team-before-the-patient-arrives/ Audio file: https://mcdn.podbean.com/mf/web/db3ezmjakxwdnbfy/awppmay6.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/eyecode-media-180787/episodes/awp-capture-rate-reflection-preparing-the-team-before-the-patient-arrives Duration seconds: 3233 ## Resource "Aaron is joined by Mikaela Bolding of Maple Valley Eye Care to discuss how her team increased capture rate from 46% to 60% through intentional preparation, patient color coding, face sheets, team communication, and daily goals. They break down how small systems, consistent language, and patient education can help practices better serve patients while improving optical performance. Check out the article in Review of Optometric Business: https://reviewob.com/second-pair-sales-start-in-the-exam-room-3-strategies-to-boost-conversions/ Connect with Mikaela:email: mikaelao@maplevalleyeyecare.comlinkedin: www.linkedin.com/in/mikaela-bolding-b365b2196Instagram: @maplevalleyeyecare or @mikaela_bolding ---------------------- Go to MacuHealth.com and use the coupon code PODCAST2024 at checkout for special discounts Let's Connect! Follow and join the conversation! Instagram: @aaron_werner_vision ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/eyecode-media-180787/episodes/awp-capture-rate-reflection-preparing-the-team-before-the-patient-arrives/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/eyecode-media-180787/awp-capture-rate-reflection-preparing-the-team-before-the-patient-arrives.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.