# 9. Navigating Visible and Shadow Structures in Higher Education: A Conversation with Chris Heavey and Tondra De Page: https://stenobird.com/podcast/edup-provost-7039442/9-navigating-visible-and-shadow-structures-in-higher-education-a-conversation-with-chris-heavey-and-tondra-de Text version: https://stenobird.com/podcast/edup-provost-7039442/9-navigating-visible-and-shadow-structures-in-higher-education-a-conversation-with-chris-heavey-and-tondra-de.md Podcast: [EdUp Provost](https://stenobird.com/podcast/edup-provost-7039442) Published: 2025-10-29T11:30:00+00:00 Episode link: https://EdUpProvost.podbean.com/e/9-navigating-visible-and-shadow-structures-in-higher-education-a-conversation-with-chris-heavey-and-tondra-de/ Audio file: https://mcdn.podbean.com/mf/web/h5nxbhs3i85hu9jd/riverside_tondra_chris_gregor_jun_18_2025_001_gregor_thuswaldner_9yate.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/edup-provost-7039442/episodes/9-navigating-visible-and-shadow-structures-in-higher-education-a-conversation-with-chris-heavey-and-tondra-de Duration seconds: 2127 ## Resource In this conversation with EdUp Provost host Dr. Gregor Thuswaldner, Tondra De and Dr. Chris Heavey discuss the chapter on visible and shadow structures they wrote for The Chief Academic Officer's Handbook: A Provost’s Guide to Visionary Leadership. They examine the significant distinctions between visible and shadow structures in higher education, highlighting the importance of comprehending both for effective leadership. The discussion covers strategies for fostering collaboration, navigating informal networks, and addressing silos within institutions. They also explore the significance of communication, the role of provosts in shaping campus culture, and the importance of self-awareness and constructive feedback for effective leadership development. Takeaways Visible structures are formal and documented processes. Shadow structures are informal and influential networks. Effective communication fosters collaboration and minimizes conflict. Building personal relationships is key to navigating shadow structures. Transparency helps combat misconceptions about the provost's office. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/edup-provost-7039442/episodes/9-navigating-visible-and-shadow-structures-in-higher-education-a-conversation-with-chris-heavey-and-tondra-de/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/edup-provost-7039442/9-navigating-visible-and-shadow-structures-in-higher-education-a-conversation-with-chris-heavey-and-tondra-de.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.