# Episode 57 - Customer Loyalty in Logistics

Page: https://stenobird.com/podcast/does-logistics-matter-6295063/episode-57-customer-loyalty-in-logistics
Text version: https://stenobird.com/podcast/does-logistics-matter-6295063/episode-57-customer-loyalty-in-logistics.md
Podcast: [Does Logistics Matter?](https://stenobird.com/podcast/does-logistics-matter-6295063)
Published: 2025-06-19T08:24:29+00:00
Episode link: https://shows.acast.com/doeslogisticsmatter/episodes/episode-57-customer-loyalty-in-logistics
Audio file: https://sphinx.acast.com/p/open/s/6283d1c941699b0013d7fb39/e/6853c93d0bed216db7a14a7c/media.mp3
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JSON: https://stenobird.com/v1/public/podcasts/does-logistics-matter-6295063/episodes/episode-57-customer-loyalty-in-logistics
Duration seconds: 1851

## Resource

Answering YES to the question today is Martijn Smeets . Co-Founder of CargoClub. In this episode, we talk about: Challenges in customer loyalty in freight forwarding What we can learn from airline loyalty programs How sustainability can be used as a strategic loyalty driver Please enjoy my conversation with Martijn Smeets This podcast was powered by CargoClub. CargoClub is the leading platform for brand loyalty in logistics, empowering the sustainable journey. For more information, visit cargoclub.co . Thank you for listening to Does Logistics Matter. For more on trends and innovation in supply chain and logistics, visit our blog at www.logisticsmatter.com If you want to be a guest on this podcast, please send an email to podcast@logisticsmatter.com   This podcast was produced by Dimitry Vleugel The music is based on a sample by Ragaman and produced by Michael Spengler Follow the podcast in your favourite podcast app, so you don’t miss new episodes. Hosted on Acast. See acast.com/privacy for more information.

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## Transcript

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