# No Fouls, Just Follow-Ups: Using Gamification to Build Customer Relationships with Chris Briggs, Touchpoint Games Page: https://stenobird.com/podcast/distribution-talk-86215/no-fouls-just-follow-ups-using-gamification-to-build-customer-relationships-with-chris-briggs-touchpoint-games Text version: https://stenobird.com/podcast/distribution-talk-86215/no-fouls-just-follow-ups-using-gamification-to-build-customer-relationships-with-chris-briggs-touchpoint-games.md Podcast: [Distribution Talk](https://stenobird.com/podcast/distribution-talk-86215) Published: 2026-02-25T11:00:00+00:00 Episode link: https://www.distributionteam.com/podcast/No-Fouls-Just-Follow-Ups-Using-Gamification-to-Build-Customer-Relationships-with-Chris-Briggs-Touchpoint-Games Audio file: https://traffic.libsyn.com/clean/secure/distributiontalk/198_No_Fouls_Just_Follow-Ups__Using_Gamification_to_Build_Customer_Relationships_with_Chris_Briggs_Touchpoint_Games.mp3?dest-id=1243799 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/distribution-talk-86215/episodes/no-fouls-just-follow-ups-using-gamification-to-build-customer-relationships-with-chris-briggs-touchpoint-games Duration seconds: 1971 ## Resource Sports pools have long been a company-wide camaraderie-builder. Whether it's squares, brackets, or simple head-to-head match-ups, your staff loves a low-stakes distraction. What if you could turn that interdepartmental activity into a client-facing engagement tool? Chris Briggs, founder and CEO of Touchpoint Games (TPG), helps distributors and manufacturers do just that. Jason caught up with Chris to learn how companies can use gamification to run sports pools that boost brand awareness, strengthen customer relationships, and drive sales. CONNECT WITH JASON LinkedIn CONNECT WITH CHRIS Website LinkedIn *** For full show notes and services visit: https://www.distributionteam.com Distribution Talk is produced by The Distribution Team , a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals. This episode was edited by The Creative Impostor Studios Special thanks to our sponsors for this episode: Moblico, helping businesses do more business on mobile devices; and INxSQL Distribution Software , an integrated distribution ERP software designed for the wholesale and distribution industry. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/distribution-talk-86215/episodes/no-fouls-just-follow-ups-using-gamification-to-build-customer-relationships-with-chris-briggs-touchpoint-games/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/distribution-talk-86215/no-fouls-just-follow-ups-using-gamification-to-build-customer-relationships-with-chris-briggs-touchpoint-games.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.