# How Dental Practices Are Losing New Patient Opportunities w/ Voicemails & Sticky Notes

Page: https://stenobird.com/podcast/dental-unscripted-getting-into-ownership-and-practice-management-insights-7069719/how-dental-practices-are-losing-new-patient-opportunities-w-voicemails-sticky-notes
Text version: https://stenobird.com/podcast/dental-unscripted-getting-into-ownership-and-practice-management-insights-7069719/how-dental-practices-are-losing-new-patient-opportunities-w-voicemails-sticky-notes.md
Podcast: [Dental Unscripted | Getting into Ownership and Practice Management Insights](https://stenobird.com/podcast/dental-unscripted-getting-into-ownership-and-practice-management-insights-7069719)
Published: 2025-12-01T19:55:41+00:00
Episode link: https://Dental-Unscripted.transistor.fm/episodes/how-dental-practices-are-loosing-new-patient-opportunities-w-voicemails-sticky-notes
Audio file: https://2.gum.fm/op3.dev/e/pdcn.co/e/pscrb.fm/rss/p/pdst.fm/e/dts.podtrac.com/redirect.mp3/media.transistor.fm/4a49e7c1/6ff8c306.mp3
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JSON: https://stenobird.com/v1/public/podcasts/dental-unscripted-getting-into-ownership-and-practice-management-insights-7069719/episodes/how-dental-practices-are-losing-new-patient-opportunities-w-voicemails-sticky-notes
Duration seconds: 2235

## Resource

Stop letting outdated front office practices like unchecked voicemails and messy sticky notes cost your dental practice thousands in lost new patients . Richard May of Mango Voice reveals how implementing an AI receptionist and standardized notes solves the massive 35% missed call crisis facing the average practice. In this interview episode of Dental Unscripted , hosts Mike Dinsio and Paula Quinn talk to Richard May about the future of dental VoIP systems and how Mango Voice uses AI to capture leads and streamline front-office operations. This discussion is critical for any dental startup or established practice focused on reducing overhead and achieving higher profitability in dentistry . What You’ll Learn to Boost Your Dental Practice Revenue: • The painful truth: The average dental practice is still missing around 35% of their calls . • Why voicemails are "dying" ; only 27% of missed calls actually leave a message , and they are typically less than fifteen seconds long. • How the Margo AI receptionist converts missed opportunities by engaging callers in conversations longer than three minutes 92% of the time . • How AI Notes standardize conversation summaries (eliminating the need for sticky notes ) and log them directly into your Practice Management Software (PMS). • Gaining powerful call analytics , including a score (positive/negative/neutral) and transcripts, to coach your team on phone skills. • Why Mango Voice provides free phone numbers and service for dental startup credentialing, avoiding critical upfront costs. • Insights into the future of AI in dentistry , focusing on outbound solutions like recall scheduling and insurance verification. Guest Expert: Richard May from Mango Voice . Richard discusses how Mango Voice offers comprehensive voice over IP (VoI…

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## Transcript

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