# #24 Jim Casey: Heart of Service Fuels Business Growth (UPS Founder) Page: https://stenobird.com/podcast/deeply-driven-business-history-entrepreneur-stories-7384677/24-jim-casey-heart-of-service-fuels-business-growth-ups-founder Text version: https://stenobird.com/podcast/deeply-driven-business-history-entrepreneur-stories-7384677/24-jim-casey-heart-of-service-fuels-business-growth-ups-founder.md Podcast: [Deeply Driven | Business History & Entrepreneur Stories](https://stenobird.com/podcast/deeply-driven-business-history-entrepreneur-stories-7384677) Published: 2026-01-30T19:55:09+00:00 Episode link: https://deeplydrivenpodcast.com/episodes/24-jim-casey-service-has-no-magic-shortcuts-ups-founder-S_mXbHCH Audio file: https://cdn.simplecast.com/audio/a2d6b197-3a7e-4f12-a031-6e22a7c17dd3/episodes/b06b33e2-5c8e-43f5-a051-eec231fdeba5/audio/eb929ade-4e7c-4518-8642-43f05f20b1c6/default_tc.mp3?aid=rss_feed&feed=HmRwSCom Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/deeply-driven-business-history-entrepreneur-stories-7384677/episodes/24-jim-casey-heart-of-service-fuels-business-growth-ups-founder Duration seconds: 2329 ## Resource Jim Casey believed that service has no magic shortcuts, only steady work done the right way, over time. This episode explores how Casey built UPS by putting service first, resisting easy wins, and proving that the hard, with an honest path is often the fastest one in the end. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/deeply-driven-business-history-entrepreneur-stories-7384677/episodes/24-jim-casey-heart-of-service-fuels-business-growth-ups-founder/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/deeply-driven-business-history-entrepreneur-stories-7384677/24-jim-casey-heart-of-service-fuels-business-growth-ups-founder.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.