# 129. 5 Salary Negotiation Mistakes CSMs Make

Page: https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/129-5-salary-negotiation-mistakes-csms-make
Text version: https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/129-5-salary-negotiation-mistakes-csms-make.md
Podcast: [Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)](https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565)
Published: 2026-07-15T08:00:00+00:00
Episode link: https://www.carlyagar.com/
Audio file: https://episodes.captivate.fm/episode/2bed2925-2d6e-4a2b-b0a1-b3868bb004e6.mp3
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Duration seconds: 1175

## Resource

Are you making one of the biggest salary negotiation mistakes without even realizing it? In this episode, I’m breaking down the five negotiation mistakes I see Customer Success Managers make over and over, and why they could be costing you thousands of dollars. I’ll share real coaching stories from my clients, the simple questions that can completely change an offer, and how to negotiate with more confidence without feeling pushy or difficult. You’ll walk away knowing how to approach your next offer strategically so you can maximize your compensation and avoid leaving money on the table. If you want to get paid what you’re worth and negotiate your next offer with confidence, hit play and let’s dive in. And if you want expert support from resume to negotiation, apply for coaching HERE and let’s build a job search strategy that gets results. 00:45 – Why one word in your job offer could be costing you thousands 03:39 – The salary negotiation shift most Customer Success Managers never think to make 08:34 – The difference between getting a good offer and getting the best possible one 09:04 – Why playing it safe during salary negotiations can cost you more than you think 11:06 – The negotiation mistake that gives away your leverage before the conversation even starts 14:44 – The biggest salary negotiation mistake Customer Success Managers make after getting an offer FREEBIES & RESOURCES: 🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE 🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume 🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with conf…

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