# Essential Leadership Tips for Crisis Communication Page: https://stenobird.com/podcast/crunch-6600780/essential-leadership-tips-for-crisis-communication Text version: https://stenobird.com/podcast/crunch-6600780/essential-leadership-tips-for-crisis-communication.md Podcast: [CRUNCH](https://stenobird.com/podcast/crunch-6600780) Published: 2023-11-19T18:00:00+00:00 Episode link: https://www.wearehmc.co.nz/podcast/ Audio file: https://podcasts.captivate.fm/media/7f64dedd-4684-4af0-b9df-7f760933a7cd/CRUNCH-Crisis-Comms-MASTER-converted.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/crunch-6600780/episodes/essential-leadership-tips-for-crisis-communication Duration seconds: 2725 ## Resource Julien Leys, crisis management specialist, joins HMC director Heather Claycomb and HMC senior account manager Kate Webber on this information-rich episode. These three senior PR advisors talk through several of the crises they've managed during their careers and provide essential crisis communications tips for any leader who is managing a crisis. You'll walk away from this episode with a deeper understanding of the difference between a crisis and and issue. We talk through how to prepare for your next crisis and your next issue. And we give tips for maintaining trust through a crisis and using these tough times as an opportunity to build relationships with staff, stakeholders and your community. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/crunch-6600780/episodes/essential-leadership-tips-for-crisis-communication/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/crunch-6600780/essential-leadership-tips-for-crisis-communication.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.