# Missives You Might’ve Missed Page: https://stenobird.com/podcast/communication-breakdown-7019931/missives-you-might-ve-missed Text version: https://stenobird.com/podcast/communication-breakdown-7019931/missives-you-might-ve-missed.md Podcast: [Communication Breakdown](https://stenobird.com/podcast/communication-breakdown-7019931) Published: 2026-06-11T13:00:03+00:00 Episode link: https://www.spreaker.com/episode/missives-you-might-ve-missed--72451242 Audio file: https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/72451242/ep_87_missives_you_might_ve_missed.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/communication-breakdown-7019931/episodes/missives-you-might-ve-missed Duration seconds: 2081 ## Resource In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll revisit recent essays from Craig and Steve on corporate communications, media scrutiny, and the strategic role of the comms function. Craig breaks down his argument that many communications teams are doing valuable work in the wrong order, adding tools, reports, and activity before clearing out low-value work and building repeatable strategic access. Steve then pushes into the risks of bypassing the press, the value of editorial scrutiny, and why Pope Leo’s communication style offers a timely lesson in speed, authenticity, and disciplined message control. For PR and corporate reputation professionals, the episode is a sharp reminder that credibility depends on sequence, scrutiny, and sustained alignment between what an organization says and what it can actually support. Takeaways Communications teams cannot earn strategic influence by simply adding more dashboards, reports, tools, or meetings. The real opportunity is moving from high effort and low impact toward work that creates judgment, access, and organizational influence. Boeing shows the risk of a widening gap between public claims and operating reality, especially when communications enters only after the crisis forms. Episode Hashtags #ProvokeMedia #Boeing #AlaskaAirlines #Shell #Greenpeace #Axios #Meta #DoorDash #GameStop #CNBC #Pfizer #Amazon #Wirecutter #NewYorkTimes #RealMadrid #CorporateCommunications #PublicRelations #CorporateAffairs #MediaRelations #CrisisCommunication #ReputationManagement #StakeholderEngagement #LeadershipCommunication #StrategicCommunications #MediaScrutiny #GoDirect #PopeLeo #VaticanCommunications #ShawnPNeal #AdvoCast #OCRNetwork Communication Breakdown is a production of the Observatory on Corporate… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/communication-breakdown-7019931/episodes/missives-you-might-ve-missed/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/communication-breakdown-7019931/missives-you-might-ve-missed.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.