# Can This AI Chatbot REPLACE Live Agents? BUILD it in Microsoft Copilot Studio

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Text version: https://stenobird.com/podcast/collaboration-simplified-ai-podcast-7426078/can-this-ai-chatbot-replace-live-agents-build-it-in-microsoft-copilot-studio.md
Podcast: [Collaboration Simplified AI Podcast](https://stenobird.com/podcast/collaboration-simplified-ai-podcast-7426078)
Published: 2025-11-30T02:00:10+00:00
Episode link: https://rss.com/podcasts/sherv/2206642
Audio file: https://content.rss.com/episodes/340476/2206642/sherv/2025_09_09_04_01_43_ee1ed95d-5308-40cc-aa9f-ded3ee086464.mp3
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Duration seconds: 718

## Resource

In this tutorial, we’ll show you how to build an AI chatbot in Microsoft Copilot Studio that delivers powerful, human-like support for customers. Special THANKS to Danny Dias, Microsoft Copilot Principal Solutions Engineer for creating this AI Chatbot with support from our Product Group! ⏩ You can watch this Podcast as a video here: https://youtu.be/m02uCPdKz2I This Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.

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## Transcript

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