# Customer Journey from Legacy Nightmare to Thriving CMMS Using Limble

Page: https://stenobird.com/podcast/cmmsradio-4997094/customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble
Text version: https://stenobird.com/podcast/cmmsradio-4997094/customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble.md
Podcast: [CMMSradio](https://stenobird.com/podcast/cmmsradio-4997094)
Published: 2026-05-11T17:44:37+00:00
Episode link: https://podcasters.spotify.com/pod/show/cmmsradio/episodes/Customer-Journey-from-Legacy-Nightmare-to-Thriving-CMMS-Using-Limble-e3j7gme
Audio file: https://anchor.fm/s/66b08d24/podcast/play/119832718/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-11%2F423941526-44100-2-32a10149c6ebb.mp3
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JSON: https://stenobird.com/v1/public/podcasts/cmmsradio-4997094/episodes/customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble
Duration seconds: 1893

## Resource

In this CMMSradio episode, Facilities Manager Ross Fergerson from Sargent Aerospace & Defense (RBC Bearings) shares how he replaced a slow, unsupported legacy CMMS with Limbo after a thorough evaluation. He details the strong support during the trial, a smart phased implementation, overcoming user resistance with gradual rollout and mobile tablets, and the major benefits after nearly 3 years: greater transparency for leadership, improved team morale, faster work requests, and better operational insights. Ross also praises the new mobile app and gives practical advice for anyone selecting or implementing a new CMMS: break it down and tackle it piece by piece.Thanks, Ross, for sharing your Limble journey story

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## Transcript

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