# How Your ZIP Code Determines 311 Response Times

Page: https://stenobird.com/podcast/city-cast-philly-5648519/how-your-zip-code-determines-311-response-times
Text version: https://stenobird.com/podcast/city-cast-philly-5648519/how-your-zip-code-determines-311-response-times.md
Podcast: [City Cast Philly](https://stenobird.com/podcast/city-cast-philly-5648519)
Published: 2026-07-29T07:00:00+00:00
Episode link: https://traffic.megaphone.fm/CC8003778470.mp3
Audio file: https://traffic.megaphone.fm/CC8003778470.mp3
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JSON: https://stenobird.com/v1/public/podcasts/city-cast-philly-5648519/episodes/how-your-zip-code-determines-311-response-times
Duration seconds: 2021

## Resource

Missed trash pick-up, abandoned car, fallen tree, and a pothole — what do these all have in common? You call 311 if you want the city to help you with these concerns. But depending on which neighborhoods you live in, you could be waiting longer than other neighborhoods to get a pothole filled or an abandoned car towed. Why is that? Host Trenae Nuri talks with Nick Jain, a Fairmount resident who analyzed over a million 311 data points, to try and answer this question.   Our newsletter has Philly news & events in your inbox every weekday morning. Call or text us: 215-259-8170 Instagram: @citycastphilly Support our show and get great perks as a City Cast Philly Neighbor. Sign up here. If you enjoyed this interview with Bob Jaeger, President of Partners for Sacred Spaces learn more here. Advertise on the podcast or in the newsletter: citycast.fm/advertise

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## Transcript

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