# These Guys Fixed the 311 App. D.C. Told Them To Stop Page: https://stenobird.com/podcast/city-cast-dc-5592992/these-guys-fixed-the-311-app-d-c-told-them-to-stop Text version: https://stenobird.com/podcast/city-cast-dc-5592992/these-guys-fixed-the-311-app-d-c-told-them-to-stop.md Podcast: [City Cast DC](https://stenobird.com/podcast/city-cast-dc-5592992) Published: 2026-07-20T07:00:00+00:00 Episode link: https://pdst.fm/e/pdrl.fm/412b92/traffic.megaphone.fm/CC8740386200.mp3 Audio file: https://pdst.fm/e/pdrl.fm/412b92/traffic.megaphone.fm/CC8740386200.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/city-cast-dc-5592992/episodes/these-guys-fixed-the-311-app-d-c-told-them-to-stop Duration seconds: 1234 ## Resource D.C. has an app that lets citizens request services and report problems around town. And this spring, it just stopped working. Our guest Josh Jacobson worked with a colleague to build their own. You’d think the city would be grateful. You’d be wrong. Josh is here to explain.  Want some more DC news? Then make sure to sign up for our morning newsletter City Cast DC. You can text us or leave a voicemail at: (202) 642-2654. You can also become a member, with ad-free listening, for as little as $10 a month.  Learn more about the sponsors of this July 20th episode: DC Public Library DC Sustainable Energy Utility Interested in advertising with City Cast? Find more info HERE. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/city-cast-dc-5592992/episodes/these-guys-fixed-the-311-app-d-c-told-them-to-stop/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/city-cast-dc-5592992/these-guys-fixed-the-311-app-d-c-told-them-to-stop.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.