# How Superhuman Built AI Into a 100ms Product | Loïc Houssier Page: https://stenobird.com/podcast/chain-of-thought-ai-agents/how-superhuman-built-ai-into-a-100ms-product-lo-c-houssier Text version: https://stenobird.com/podcast/chain-of-thought-ai-agents/how-superhuman-built-ai-into-a-100ms-product-lo-c-houssier.md Podcast: [Chain of Thought | AI Agents, Infrastructure & Engineering](https://stenobird.com/podcast/chain-of-thought-ai-agents) Published: 2026-05-22T11:00:00+00:00 Episode link: https://share.transistor.fm/s/65e3c420 Audio file: https://media.transistor.fm/65e3c420/aef6a310.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/chain-of-thought-ai-agents/episodes/how-superhuman-built-ai-into-a-100ms-product-lo-c-houssier Duration seconds: 3011 ## Resource Loïc Houssier, VP of Engineering at Superhuman (the email client Grammarly acquired for $825M in July 2025), explains how his team retrofitted AI features into a product whose entire brand promise is sub-100ms speed. He breaks down the model-routing strategy, the eval framework his PMs own, and why his team auto-drafts every reply but refuses to auto-send any of them. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/chain-of-thought-ai-agents/episodes/how-superhuman-built-ai-into-a-100ms-product-lo-c-houssier/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/chain-of-thought-ai-agents/how-superhuman-built-ai-into-a-100ms-product-lo-c-houssier.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.