# Confident Curiosity: Oyango Snell on Legal Ops, AI and the Future of CLOC

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Podcast: [Careers and the Business of Law](https://stenobird.com/podcast/careers-and-the-business-of-law-6403793)
Published: 2026-05-25T21:10:00+00:00
Episode link: https://48601e5c-fc2d-4099-9281-666ceaf381e8.libsyn.com/confident-curiosity-oyango-snell-on-legal-ops-ai-and-the-future-of-cloc
Audio file: https://traffic.libsyn.com/secure/48601e5c-fc2d-4099-9281-666ceaf381e8/CBL_-_Oyango_snell.mp3?dest-id=3934293
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Duration seconds: 1528

## Resource

Hosted by David Cowen | Careers and the Business of Law Fresh off four days at McCormick Place in Chicago, David Cowen sits down with Oyango Snell, President & CEO of CLOC , for a post-CGI debrief. The energy on the floor was unmistakable: this is not the same industry it was twelve months ago. From Second City opening every morning to standing-room-only sessions on AI maturity, CGI 2026 signaled that the legal ops community has moved from anxiety to confident curiosity. WHY THIS MATTERS The legal industry is no longer asking if AI matters. It's asking how to measure it. With budgets flat and demand rising, legal ops professionals are being forced to get strategic. This conversation captures the mood of the market and where the next five years are headed. KEY TAKEAWAYS Attendees came with hands-on experience and real questions. Anxiety is out, confident curiosity is in. Legal ops has moved from chaos to at least ad hoc, if not operational, on the maturity arc. "Do more with less" is hogwash. Flat budgets plus rising demand requires strategy, not just effort. AI won't replace jobs. People who leverage AI will replace those who don't. A growing economy means more demand for legal services. The doomsday narrative doesn't hold up. Education is the new currency. CLOC Academy is hitting the road to reach those who can't make it to CGI. Legal ops sits at the intersection of law and technology. That's the superpower. Own it. CGI 2027 is back at the Aria in Las Vegas. Pro tip from David: Thank the speakers. Easiest networking move there is. Pro tip from Oyango: Own your professional stake. Relationships are built through follow-up, not just introductions. PEOPLE MENTIONED David Cowen, Host Oyango Snell, President & CEO, CLOC Kevin Clem, Harbor; co-author of the State of the Ind…

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