# Fixed Ops Friday w/ Matt Haiken, Damon Egan, & Luis Malespin | Daily Dealer Live Page: https://stenobird.com/podcast/car-dealership-guy-podcast-6241497/fixed-ops-friday-w-matt-haiken-damon-egan-luis-malespin-daily-dealer-live Text version: https://stenobird.com/podcast/car-dealership-guy-podcast-6241497/fixed-ops-friday-w-matt-haiken-damon-egan-luis-malespin-daily-dealer-live.md Podcast: [Car Dealership Guy Podcast](https://stenobird.com/podcast/car-dealership-guy-podcast-6241497) Published: 2026-06-26T18:37:00+00:00 Episode link: https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR6052641529.mp3 Audio file: https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR6052641529.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/car-dealership-guy-podcast-6241497/episodes/fixed-ops-friday-w-matt-haiken-damon-egan-luis-malespin-daily-dealer-live Duration seconds: 3864 ## Resource Today's show features: - Matt Haiken, Dealer Principal and President at Prestige Collection Auto Group - Damon Egan, Service Director at Sherwood Ford - Luis Malespin, Parts Director at Premier Hyundai This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance here: https://carguymedia.com/4xF6DM6 Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ ⁠https://www.twitter.com/GuyDealership⁠ Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠ TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠ LinkedIn ➤⁠ https://www.linkedin.com/company/cardealershipguy/⁠ Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠ Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠ Everything else ➤ dealershipguy.com ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/car-dealership-guy-podcast-6241497/episodes/fixed-ops-friday-w-matt-haiken-damon-egan-luis-malespin-daily-dealer-live/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/car-dealership-guy-podcast-6241497/fixed-ops-friday-w-matt-haiken-damon-egan-luis-malespin-daily-dealer-live.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.