# Facts Over Feelings: A Leader's Guide to Addressing Underperformance | Ep19 Page: https://stenobird.com/podcast/candor-courage-at-work-7080621/facts-over-feelings-a-leader-s-guide-to-addressing-underperformance-ep19 Text version: https://stenobird.com/podcast/candor-courage-at-work-7080621/facts-over-feelings-a-leader-s-guide-to-addressing-underperformance-ep19.md Podcast: [Candor & Courage At Work®](https://stenobird.com/podcast/candor-courage-at-work-7080621) Published: 2026-04-01T06:29:00+00:00 Episode link: https://candorandcourage.podbean.com/e/facts-over-feelings-a-leaders-guide-to-addressing-underperformance-ep19/ Audio file: https://mcdn.podbean.com/mf/web/ddh2m7d9kg7cas48/Facts_Over_Feelings_-_Episode_198doxt.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/candor-courage-at-work-7080621/episodes/facts-over-feelings-a-leader-s-guide-to-addressing-underperformance-ep19 Duration seconds: 1717 ## Resource Every day you avoid the underperformer conversation, you're sending a message to your whole team. In this episode, we’re sharing how to finally address it the right way. We walk through how to analyze the situation and the data, how to have the actual conversation, and why documentation and follow-up are non-negotiable. We're also sharing two real stories of when underperformers went unchecked, so you can see these principles in action. If you've been avoiding the conversation with an underperformer, this episode will help you feel more prepared and confident to address it. Learn more at candorandcourageatwork.com & connect with us on LinkedIn: linkedin.com/company/hr-habitude ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/candor-courage-at-work-7080621/episodes/facts-over-feelings-a-leader-s-guide-to-addressing-underperformance-ep19/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/candor-courage-at-work-7080621/facts-over-feelings-a-leader-s-guide-to-addressing-underperformance-ep19.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.