# Voice of the Customer: The Overlooked Engine Behind Scalable Growth Page: https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818/voice-of-the-customer-the-overlooked-engine-behind-scalable-growth Text version: https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818/voice-of-the-customer-the-overlooked-engine-behind-scalable-growth.md Podcast: [C-Suite Sales & Marketing Perspectives](https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818) Published: 2026-04-29T13:35:00+00:00 Episode link: https://contentstrategies.io/podcasts/ Audio file: https://episodes.captivate.fm/episode/1447611b-34c6-4931-b031-0f16e51e2429.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/c-suite-sales-marketing-perspectives-6578818/episodes/voice-of-the-customer-the-overlooked-engine-behind-scalable-growth Duration seconds: 1895 ## Resource Episode #284: Atri Chatterjee, Chief Marketing Officer at DigiCert, explains why trust is central to scalable growth. He shares how customer proof, platform value, and consistent delivery create stronger buying confidence. The conversation also explores AI, security, and evolving expectations. It offers practical lessons for modern growth leaders. “The voice of the customer is really important because we want to be able to see how that particular product and solution we’ve built manifests with the customer and what value they’re seeing there.” - Atri Chatterjee In this episode, Atri shares how trust is built through product performance, customer proof, and consistent execution. He explains why marketers must translate technical value into business outcomes that buyers understand. The conversation also explores how platform thinking, AI readiness, and adaptability help leaders create sustainable growth in fast-changing markets. Follow Atri Chatterjee on LinkedIn Follow Steve MacDonald on LinkedIn ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/c-suite-sales-marketing-perspectives-6578818/episodes/voice-of-the-customer-the-overlooked-engine-behind-scalable-growth/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818/voice-of-the-customer-the-overlooked-engine-behind-scalable-growth.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.