# Know the Outcome-First Approach to SaaS Success with Molly Adams Page: https://stenobird.com/podcast/business-insider-round-table-podcast-7631669/know-the-outcome-first-approach-to-saas-success-with-molly-adams Text version: https://stenobird.com/podcast/business-insider-round-table-podcast-7631669/know-the-outcome-first-approach-to-saas-success-with-molly-adams.md Podcast: [Business Insider: Round Table Podcast](https://stenobird.com/podcast/business-insider-round-table-podcast-7631669) Published: 2026-05-08T13:40:26+00:00 Episode link: https://api.riverside.com/hosting-analytics/media/db571a10c9b052e912a114bf875918f2f31d9c07eeefee97ce1c443a9e1f5c32/eyJlcGlzb2RlSWQiOiIwZDIzMGRmMi0zMGYwLTQxZTYtOTEzYy1hZjIzMmY0NzAzNWQiLCJwb2RjYXN0SWQiOiI4OGIxYzkxMy0wZjk0LTRiMWYtYWZhNC01NWFhZDEyZDZhZDEiLCJhY2NvdW50SWQiOiI2OGI4NTFhZWY4YmM0ZDBiMDRiMzc1YmQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmZGU3Y2IzMmIyMzAyMDg3MmMwYmQ0L2phcmVkLXp1Y2tlcm1hbnMtc3R1ZGlvLWpQZWFqLWNvbXBvc2VyLTIwMjYtNS04X18xNS00MC0yNy5tcDMifQ==.mp3 Audio file: https://api.riverside.com/hosting-analytics/media/db571a10c9b052e912a114bf875918f2f31d9c07eeefee97ce1c443a9e1f5c32/eyJlcGlzb2RlSWQiOiIwZDIzMGRmMi0zMGYwLTQxZTYtOTEzYy1hZjIzMmY0NzAzNWQiLCJwb2RjYXN0SWQiOiI4OGIxYzkxMy0wZjk0LTRiMWYtYWZhNC01NWFhZDEyZDZhZDEiLCJhY2NvdW50SWQiOiI2OGI4NTFhZWY4YmM0ZDBiMDRiMzc1YmQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmZGU3Y2IzMmIyMzAyMDg3MmMwYmQ0L2phcmVkLXp1Y2tlcm1hbnMtc3R1ZGlvLWpQZWFqLWNvbXBvc2VyLTIwMjYtNS04X18xNS00MC0yNy5tcDMifQ==.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/business-insider-round-table-podcast-7631669/episodes/know-the-outcome-first-approach-to-saas-success-with-molly-adams Duration seconds: 1920 ## Resource In this insightful interview of the Business Insider: Roundtable Podcast, Bradlee Morgan interviews Molly Adams. Molly from Op Mentors shares how businesses can optimize their platform investments like Salesforce and Certinia through strategic solution design, effective change management, and strategic partnerships. Discover how focusing on outcomes, long-term planning, and human factors can transform operational efficiency and business growth. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/business-insider-round-table-podcast-7631669/episodes/know-the-outcome-first-approach-to-saas-success-with-molly-adams/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/business-insider-round-table-podcast-7631669/know-the-outcome-first-approach-to-saas-success-with-molly-adams.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.