# S2.E13: Audience Over Customer, with Dani Dufresne

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Text version: https://stenobird.com/podcast/bullhorns-and-bullseyes-6688432/s2-e13-audience-over-customer-with-dani-dufresne.md
Podcast: [Bullhorns and Bullseyes](https://stenobird.com/podcast/bullhorns-and-bullseyes-6688432)
Published: 2025-06-17T11:39:00+00:00
Episode link: https://podcasters.spotify.com/pod/show/bullhorns-and-bullseyes/episodes/S2-E13-Audience-Over-Customer--with-Dani-Dufresne-e34alj0
Audio file: https://anchor.fm/s/e556de6c/podcast/play/104207392/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-5-16%2F2f3d9b56-7750-95f4-3655-d296de5d9003.mp3
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JSON: https://stenobird.com/v1/public/podcasts/bullhorns-and-bullseyes-6688432/episodes/s2-e13-audience-over-customer-with-dani-dufresne
Duration seconds: 2232

## Resource

Curtis and Tom welcome Dani Dufresne, Executive Producer and Founder of The Aux Company, to explore the evolution of the agency model. Dani emphasizes the importance of building an audience, rather than just having customers . The group discusses and debates insights on community engagement, the significance of branding before marketing, and the need for data-driven decisions in marketing strategies. The conversation also touches on the importance of consistency in messaging and the agility required in today's fast-paced marketing environment. Ultimately, the episode highlights the necessity of understanding your audience and creating a brand that resonates with them. N.B.: Check out The Aux Co.’s website . Connect with Dani on LinkedIn ! Takeaways: Brands should focus on building an audience, not just customers. The new agency model allows for flexibility and creativity. Branding should come before marketing efforts. Data-driven decisions are crucial for effective marketing strategies. Consistency in messaging is key to brand success. Agility in marketing allows brands to adapt to changes quickly. Understanding your audience is essential for effective branding. Sales will follow when a brand builds a loyal community. Creating brand magnetism requires authenticity and connection.

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## Transcript

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