# Hotline Calls: Team Buy-In and Your Non-Clinical Days Page: https://stenobird.com/podcast/bulletproof-dental-practice-419453/hotline-calls-team-buy-in-and-your-non-clinical-days Text version: https://stenobird.com/podcast/bulletproof-dental-practice-419453/hotline-calls-team-buy-in-and-your-non-clinical-days.md Podcast: [Bulletproof Dental Practice](https://stenobird.com/podcast/bulletproof-dental-practice-419453) Published: 2026-06-09T10:34:00+00:00 Episode link: https://bulletproofdentalpractice3715.libsyn.com/hotline-calls-team-buy-in-and-your-non-clinical-days Audio file: https://traffic.libsyn.com/secure/bulletproofdentalpractice3715/Hotine_Call_.mp3?dest-id=426879 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/bulletproof-dental-practice-419453/episodes/hotline-calls-team-buy-in-and-your-non-clinical-days Duration seconds: 1633 ## Resource Two callers, two problems every practice owner runs into. The first is a self-described systems guy whose team keeps reverting to old habits two weeks after every meeting, vision cast, and lunch-and-learn. The second is an associate who just carved out one day a week away from the chair and wants to know how to actually use it. Peter and Craig push back on both. To the first caller: "I've tried everything" is the language of defeat, and the issue usually isn't the team, it's leadership, incentives, and whether you've ever asked your people what they actually want. To the second: an admin day isn't the same as working on the business, and stacking marketing or payroll onto a practice with a leaky recare rate or unanswered phones is just stepping over dollars to grab pennies. Find the real constraint first. Along the way: why incentives beat vision casting, the John Maxwell line on leaders with no followers, anonymous team surveys, finding your big rocks before your sand, and why the owner's psychology is so often the chokehold of the business. Got a question for the hotline? Call 561-933-5575. DESCRIPTION The Bulletproof Dental Podcast Episode: 442 HOSTS: Dr. Peter Boulden, Dr. Craig Spodak, and Ian de Jongh In this engaging Hotline episode, Peter Boulden, Craig Spodak, and Ian de Jongh answer listener questions about team motivation, leadership, practice growth, and working on the business. Drawing from their own experiences building successful practices, they share practical frameworks for creating team alignment, identifying practice bottlenecks, and investing in the people and systems that drive sustainable growth. CONTACT US Want Peter, Craig, and Ian to answer your question on the Bulletproof Hotline? Call and leave a message: (561) 933-5575 Whether you're facing… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/bulletproof-dental-practice-419453/episodes/hotline-calls-team-buy-in-and-your-non-clinical-days/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/bulletproof-dental-practice-419453/hotline-calls-team-buy-in-and-your-non-clinical-days.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.