# Hair-Pulling, Power, and Payoffs | Boston News

Page: https://stenobird.com/podcast/boston-news-today-2-min-news-the-daily-news-now-7485239/hair-pulling-power-and-payoffs-boston-news
Text version: https://stenobird.com/podcast/boston-news-today-2-min-news-the-daily-news-now-7485239/hair-pulling-power-and-payoffs-boston-news.md
Podcast: [Boston News Today | 2 Min News | The Daily News Now!](https://stenobird.com/podcast/boston-news-today-2-min-news-the-daily-news-now-7485239)
Published: 2026-09-18T20:20:10+00:00
Episode link: https://sources.thednn.ai/2fef7637db564a75
Audio file: https://api.fastcast.ai/audio/86250812-d99f-4cd7-9b32-81534bcc07a2.mp3
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JSON: https://stenobird.com/v1/public/podcasts/boston-news-today-2-min-news-the-daily-news-now-7485239/episodes/hair-pulling-power-and-payoffs-boston-news
Duration seconds: 116

## Resource

A former MBTA communications chief, Gabrielle Mondestin, has settled a high-profile complaint against GM Phil Eng after alleging a pattern of disrespect—including an incident where he pulled her hair—stemming from his failure to recognize her as an equal. The $500K settlement came with her resignation and withdrawal of all remaining complaints; while Eng apologized without admitting fault, her attorney hailed the MBTA’s response as rare and commendable. Despite the fallout, Eng is credited with major operational wins, and Mondestin, with her decade of experience in public communications, helped shape the agency’s messaging during a turbulent time. Listen in comfort: Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN: advertise@thednn.ai This is an automated, high-level news summary based on public reporting. Sources: https://www.boston.com/news/the-boston-globe/2026/09/18/mbta-employee-alleges-general-manager-phil-eng-pulling-her-hair-was-part-of-yearslong-pattern-of-inappropriate-behavior/ More coverage & latest updates: https://sources.thednn.ai/2fef7637db564a75 Report issues to feedback@thednn.ai.

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