# #33: Master Phone Skills & Patient Conversations

Page: https://stenobird.com/podcast/bite-sized-dental-marketing-6377391/33-master-phone-skills-patient-conversations
Text version: https://stenobird.com/podcast/bite-sized-dental-marketing-6377391/33-master-phone-skills-patient-conversations.md
Podcast: [Bite-Sized Dental Marketing](https://stenobird.com/podcast/bite-sized-dental-marketing-6377391)
Published: 2025-05-06T20:20:13+00:00
Episode link: https://rss.com/podcasts/bsdm/2012359
Audio file: https://content.rss.com/episodes/208855/2012359/bsdm/2025_05_02_21_18_44_7cbcd7e0-0f47-4ff4-94f0-b032273fe0d2.mp3
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JSON: https://stenobird.com/v1/public/podcasts/bite-sized-dental-marketing-6377391/episodes/33-master-phone-skills-patient-conversations
Duration seconds: 1465

## Resource

In this episode of Bite-Sized Dental Marketing, Eric sits down with Callie Ward, CEO of Dash Dental Consulting, to explore the crucial role phone skills play in growing a successful dental practice. Callie shares her expertise in helping practices improve their phone communication to convert calls into scheduled appointments and provide exceptional service to patients. Whether it's handling insurance questions or guiding new patients through their concerns, Callie’s tips are a must-watch for any dental practice looking to improve their patient interactions.

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## Transcript

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