# Andy Prisco (Crisis De-escalation, First Responder Safety and Reducing Recidivsm) - Episode 1266 Page: https://stenobird.com/podcast/behind-the-shield-607230/andy-prisco-crisis-de-escalation-first-responder-safety-and-reducing-recidivsm-episode-1266 Text version: https://stenobird.com/podcast/behind-the-shield-607230/andy-prisco-crisis-de-escalation-first-responder-safety-and-reducing-recidivsm-episode-1266.md Podcast: [Behind The Shield](https://stenobird.com/podcast/behind-the-shield-607230) Published: 2026-07-14T16:38:30+00:00 Episode link: https://rss.com/podcasts/behind-the-shield/2989054 Audio file: https://content.rss.com/episodes/244168/2989054/behind-the-shield/2026_07_14_16_37_26_d2dfa1a9-0d99-475b-9e83-eb6b7df96b68.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/behind-the-shield-607230/episodes/andy-prisco-crisis-de-escalation-first-responder-safety-and-reducing-recidivsm-episode-1266 Duration seconds: 6197 ## Resource Andrew Prisco is the founder of Jumpstart Mastery, an elected Fire Commissioner, and a nationally recognized authority on human performance, leadership, crisis de-escalation, and organizational culture. For more than 25 years, his career has been dedicated to improving how people and organizations perform when the stakes are highest. Since beginning his behavioral health career in 1999, Andrew has worked at the intersection of behavioral health, public safety, and organizational leadership. From 2011 through 2022, he simultaneously served as a Firefighter and Emergency Medical Technician (EMT) while advancing through leadership roles within Washington State's behavioral health system. This unique combination of public safety and behavioral health experience shaped his philosophy that exceptional performance under pressure depends on the integration of operational readiness, human behavior, leadership, and communication. During his nearly fourteen years with Washington State's behavioral health system, Andrew founded Washington State's Psychiatric Emergency Response Team (PERT) program. The program integrated behavioral health principles with first response principles, creating a practical model for safely engaging individuals experiencing psychiatric and behavioral crises while supporting responders in making effective decisions under pressure. The program evolved into a statewide service supporting both of Washington's state psychiatric hospitals, as well as numerous institutional and residential treatment settings, demonstrating that compassionate care and operational safety are complementary disciplines. Andrew later served as Clinical Training Manager for Washington State's forensic behavioral health system, where he expanded his work beyond traditional behavioral… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/behind-the-shield-607230/episodes/andy-prisco-crisis-de-escalation-first-responder-safety-and-reducing-recidivsm-episode-1266/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/behind-the-shield-607230/andy-prisco-crisis-de-escalation-first-responder-safety-and-reducing-recidivsm-episode-1266.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.