# Driving Growth Through Access and Operational Excellence with Chris A. Klay

Page: https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/driving-growth-through-access-and-operational-excellence-with-chris-a-klay
Text version: https://stenobird.com/podcast/becker-s-healthcare-podcast-484089/driving-growth-through-access-and-operational-excellence-with-chris-a-klay.md
Podcast: [Becker’s Healthcare Podcast](https://stenobird.com/podcast/becker-s-healthcare-podcast-484089)
Published: 2026-07-23T03:00:00+00:00
Episode link: https://podcast.show/beckershealthcarepodcast/episode/154465418/
Audio file: https://media.blubrry.com/beckershealthcarepodcast/ins.blubrry.com/beckershealthcarepodcast/BKR_HC_Chris_Klay_P_2-22-26_RD1.mp3
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Duration seconds: 1153

## Resource

In this episode, Chris A. Klay, MA, PT, MHA, FACHE, President and Chief Executive Officer, Southern Illinois Market, Hospital Sisters Health System, shares how physician recruitment, operational efficiency, and improving patient access are fueling growth across the market. He also reflects on his journey from physical therapist to health system leader and the importance of balancing quality, access, and affordability in healthcare.

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## Transcript

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