# Police Refused to Help in Mental Health Crisis | Auckland News

Page: https://stenobird.com/podcast/auckland-news-today-2-min-news-the-daily-news-now-7853371/police-refused-to-help-in-mental-health-crisis-auckland-news
Text version: https://stenobird.com/podcast/auckland-news-today-2-min-news-the-daily-news-now-7853371/police-refused-to-help-in-mental-health-crisis-auckland-news.md
Podcast: [Auckland News Today | 2 Min News | The Daily News Now!](https://stenobird.com/podcast/auckland-news-today-2-min-news-the-daily-news-now-7853371)
Published: 2026-07-13T03:50:46+00:00
Episode link: https://sources.thednn.ai/d157e74a0f78cd68
Audio file: https://api.fastcast.ai/audio/3b85cea4-209d-457a-a082-44f101f6e858.mp3
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Duration seconds: 111

## Resource

Staff at Wellington’s Te Whare Ahuru mental health unit are speaking out after a harrowing incident where police allegedly refused to intervene as a violent patient threatened staff and damaged property — forcing staff to hold a door shut for over an hour. Despite two emergency calls, officers reportedly declined to act, even telling staff not to call again. The patient was eventually sedated and moved to a secure unit. Health NZ and police are now reviewing the event, though police say officers worked with staff to manage the situation. This incident comes amid broader efforts to reduce police involvement in mental health crises — but officials stress this case is not part of that initiative. Staff are receiving support, and a joint review with ambulance services is planned to improve future responses. Listen in comfort: Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN: advertise@thednn.ai This is an automated, high-level news summary based on public reporting. Report issues to feedback@thednn.ai. View sources & latest updates: https://sources.thednn.ai/d157e74a0f78cd68

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