# 220: On Customer Service and IT Page: https://stenobird.com/podcast/appropriate-proper-reasonable-6849089/220-on-customer-service-and-it Text version: https://stenobird.com/podcast/appropriate-proper-reasonable-6849089/220-on-customer-service-and-it.md Podcast: [Appropriate Proper Reasonable](https://stenobird.com/podcast/appropriate-proper-reasonable-6849089) Published: 2026-06-13T11:03:34+00:00 Episode link: https://rss.com/podcasts/apr/2911944 Audio file: https://content.rss.com/episodes/261907/2911944/apr/2026_06_13_11_03_01_705ce478-a47a-4080-bbf6-369c97e9f929.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/appropriate-proper-reasonable-6849089/episodes/220-on-customer-service-and-it Duration seconds: 1058 ## Resource An AI-created episode based on a human-composed blog post: On Customer Service and IT ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/appropriate-proper-reasonable-6849089/episodes/220-on-customer-service-and-it/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/appropriate-proper-reasonable-6849089/220-on-customer-service-and-it.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.