# Elevating Client Service in Veterinary Medicine with Debbie Boone, CVPM

Page: https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/elevating-client-service-in-veterinary-medicine-with-debbie-boone-cvpm
Text version: https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/elevating-client-service-in-veterinary-medicine-with-debbie-boone-cvpm.md
Podcast: [All Things Veterinary Podcast](https://stenobird.com/podcast/all-things-veterinary-podcast-6928629)
Published: 2025-08-07T10:00:31+00:00
Episode link: https://rss.com/podcasts/allthingsveterinary/2154834
Audio file: https://content.rss.com/episodes/273820/2154834/allthingsveterinary/2025_08_06_20_36_58_1c5a6212-d493-415e-815c-f17adec7c356.mp3
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Duration seconds: 2976

## Resource

In this episode, Jimmy and Debbie Boone, CVPM, dig into what great client service really means in a veterinary setting – and why it starts with your team’s philosophy, not just a smile at the front desk. From empowering receptionists to creating a strong team mission statement, Debbie shares real-world strategies to help veterinary practices turn everyday interactions into lasting client relationships. Show Notes: Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com Learn more about client services: https://debbiebooneconsulting.com/ North American Association of Veterinary Receptionists: https://naavr.org/ Hospitality in Healthcare book: https://debbiebooneconsulting.com/debbie-boone-cvpm-releases-her-latest-book/ Recommended books: https://debbiebooneconsulting.com/recommended-books/ CE offerings with PVA: https://pattersonvetacademy.com/ Visit Pattersonvet.com for support and resources

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## Transcript

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