# Client care champions: The role of veterinary CSRs Page: https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/client-care-champions-the-role-of-veterinary-csrs Text version: https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/client-care-champions-the-role-of-veterinary-csrs.md Podcast: [All Things Veterinary Podcast](https://stenobird.com/podcast/all-things-veterinary-podcast-6928629) Published: 2025-12-11T11:00:15+00:00 Episode link: https://rss.com/podcasts/allthingsveterinary/2382493 Audio file: https://content.rss.com/episodes/273820/2382493/allthingsveterinary/2025_12_11_01_51_35_9d673f48-03c1-4e55-9260-ab8b67b03a95.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/all-things-veterinary-podcast-6928629/episodes/client-care-champions-the-role-of-veterinary-csrs Duration seconds: 4221 ## Resource Join the All Things Veterinary podcast as we shine a spotlight on the critical role of Client Service Representatives (CSRs) in today’s veterinary practices. Hear from our panel of experienced practice managers as they share their insights on how to train, support, and celebrate the people at the front desk. Show notes: Patterson Vet Academy : https://pattersonvetacademy.com/ VHMA Manager to Manager Podcast: https://www.vhma.org/education/podcast Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/all-things-veterinary-podcast-6928629/episodes/client-care-champions-the-role-of-veterinary-csrs/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/all-things-veterinary-podcast-6928629/client-care-champions-the-role-of-veterinary-csrs.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.