# When AI Decides Your Refund | The Cold Logic of Retail Bots

Page: https://stenobird.com/podcast/ai-with-shaily-7095384/when-ai-decides-your-refund-the-cold-logic-of-retail-bots
Text version: https://stenobird.com/podcast/ai-with-shaily-7095384/when-ai-decides-your-refund-the-cold-logic-of-retail-bots.md
Podcast: [AI with Shaily](https://stenobird.com/podcast/ai-with-shaily-7095384)
Published: 2026-07-13T07:01:45+00:00
Episode link: https://soundcloud.com/shailendra-kumaar/when-ai-decides-your-refund
Audio file: https://feeds.soundcloud.com/stream/2359461173-shailendra-kumaar-when-ai-decides-your-refund.mp3
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JSON: https://stenobird.com/v1/public/podcasts/ai-with-shaily-7095384/episodes/when-ai-decides-your-refund-the-cold-logic-of-retail-bots
Duration seconds: 158

## Resource

Have you ever been interrogated by a robot jury just to return a package? 🤖 In this episode, Shailendra Kumar breaks down how "Zero-Human" refund pipelines and Agentic AI are locking consumers out of their rights. Learn how to survive the rise of AI-driven claim systems and why the EU is proposing a mandatory "Right to a Human" Act. 📉 Tune in now, discover how to make your claims bulletproof, and don't forget to like and follow for more tech insights! 👍

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## Transcript

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