# Zendesks radikale AI-transformation: Ny forretningsmodel, nye roller, ny ledelse og nye kunder - med Thor Newman Andersen, Senior Sales Manager hos Zendesk

Page: https://stenobird.com/podcast/ai-en-dans-p-roser-7394597/zendesks-radikale-ai-transformation-ny-forretningsmodel-nye-roller-ny-ledelse-og-nye-kunder-med-thor-newman-andersen-senior-sales-manager-hos-zendesk
Text version: https://stenobird.com/podcast/ai-en-dans-p-roser-7394597/zendesks-radikale-ai-transformation-ny-forretningsmodel-nye-roller-ny-ledelse-og-nye-kunder-med-thor-newman-andersen-senior-sales-manager-hos-zendesk.md
Podcast: [AI, en Dans på Roser](https://stenobird.com/podcast/ai-en-dans-p-roser-7394597)
Published: 2025-12-08T03:00:00+00:00
Episode link: https://www.buzzsprout.com/2513911/episodes/18313115-zendesks-radikale-ai-transformation-ny-forretningsmodel-nye-roller-ny-ledelse-og-nye-kunder-med-thor-newman-andersen-senior-sales-manager-hos-zendesk.mp3
Audio file: https://www.buzzsprout.com/2513911/episodes/18313115-zendesks-radikale-ai-transformation-ny-forretningsmodel-nye-roller-ny-ledelse-og-nye-kunder-med-thor-newman-andersen-senior-sales-manager-hos-zendesk.mp3
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Duration seconds: 4068

## Resource

"Jeg sagde ja til jobbet med ét sæt kompetencer. To måneder senere var de forældede." Sådan beskriver Thor Neumann Andersen sin start som leder i Zendesk, netop som virksomheden gik all-in på en radikal AI-transformation. Han stod over for et valg, som tusindvis af danske mellemledere står over for lige nu: Skal jeg flygte til et "sikkert" job (som nok også bliver ramt af AI om 2 år)?Eller skal jeg genopfinde mig selv, min rolle og mit team?Thor valgte det sidste. I dagens afsnit tager vi dig...

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