# How AI Is Reshaping IT Services from the Inside

Page: https://stenobird.com/podcast/ai-a16z-6874937/how-ai-is-reshaping-it-services-from-the-inside
Text version: https://stenobird.com/podcast/ai-a16z-6874937/how-ai-is-reshaping-it-services-from-the-inside.md
Podcast: [AI + a16z](https://stenobird.com/podcast/ai-a16z-6874937)
Published: 2026-04-01T10:00:00+00:00
Episode link: https://ai-a16z.simplecast.com/episodes/how-ai-is-reshaping-it-services-from-the-inside-6zsGh8Aa
Audio file: https://mgln.ai/e/1344/afp-848985-injected.calisto.simplecastaudio.com/112866f3-1a50-4a8d-b12e-850b73e71b33/episodes/90b8686e-b84a-4ec1-bb32-06d6690a9f10/audio/128/default.mp3?aid=rss_feed&awCollectionId=112866f3-1a50-4a8d-b12e-850b73e71b33&awEpisodeId=90b8686e-b84a-4ec1-bb32-06d6690a9f10&feed=Hb_IuXOo
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JSON: https://stenobird.com/v1/public/podcasts/ai-a16z-6874937/episodes/how-ai-is-reshaping-it-services-from-the-inside
Duration seconds: 2068

## Resource

Joe Schmidt speaks with Peter Doyle, CEO of Treeline, about why the $100B managed service provider market is a decade behind modern technology and how Treeline is building a new model that combines human technicians with AI and automation. They discuss the company's growth strategy, why pure play software struggles in services categories, and what the forward deployed engineer trend tells us about AI adoption.

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## Transcript

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