# How Amart Holds Itself Accountable for Broken Promises: Inside Shippit's State of Shipping Report | #633 Page: https://stenobird.com/podcast/add-to-cart-australia-s-ecommerce-show-980880/how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633 Text version: https://stenobird.com/podcast/add-to-cart-australia-s-ecommerce-show-980880/how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633.md Podcast: [Add To Cart: Australia’s eCommerce Show](https://stenobird.com/podcast/add-to-cart-australia-s-ecommerce-show-980880) Published: 2026-06-09T19:00:00+00:00 Episode link: https://www.buzzsprout.com/2521371/episodes/19318928-how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633.mp3 Audio file: https://www.buzzsprout.com/2521371/episodes/19318928-how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/add-to-cart-australia-s-ecommerce-show-980880/episodes/how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633 Duration seconds: 3004 ## Resource The gap between when you say the parcel will arrive and when it actually does is still the biggest unsolved loyalty problem in Australian retail. This is the episode that puts numbers on it. This episode discusses Shippit’s State of Shipping Report 2026. Download your copy here. Rob Hango-Zada co-founded Shippit in 2014 and has published the State of Shipping Report three years running. This year's edition is the biggest yet. David Bauer is GM Customer at Amart Furniture, one of Australia'... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/add-to-cart-australia-s-ecommerce-show-980880/episodes/how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/add-to-cart-australia-s-ecommerce-show-980880/how-amart-holds-itself-accountable-for-broken-promises-inside-shippit-s-state-of-shipping-report-633.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.