# AI Leaders Podcast #67: Customer Experience: How AI is Transforming Financial Services

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Text version: https://stenobird.com/podcast/accenture-ai-leaders-podcast-3082722/ai-leaders-podcast-67-customer-experience-how-ai-is-transforming-financial-services.md
Podcast: [Accenture AI Leaders Podcast](https://stenobird.com/podcast/accenture-ai-leaders-podcast-3082722)
Published: 2024-12-04T05:00:00+00:00
Episode link: https://aileaders.libsyn.com/ai-leaders-podcast-67-customer-experience-how-ai-is-transforming-financial-services
Audio file: https://traffic.libsyn.com/secure/aileaders/Keri_and_Purva_AI_Leaders_Podcast_Episode.mp3?dest-id=2456846
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JSON: https://stenobird.com/v1/public/podcasts/accenture-ai-leaders-podcast-3082722/episodes/ai-leaders-podcast-67-customer-experience-how-ai-is-transforming-financial-services
Duration seconds: 1836

## Resource

Join us for an engaging discussion on the evolution of digital journeys, the transformative role of AI, and the strategic importance of holistic approaches to create value in the financial services sector with Keri Smith, Global Banking Data and AI Lead at Accenture, and Purva Sule, banking platforms leader, ex-Northern Trust, ex-BMO, and independent startup advisor. Learn how AI technologies are being used to personalize customer interactions, improve service delivery, and drive growth.

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## Transcript

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