# How this 1st-time founder went from closing customers for $500 a month to $300,000 a year. | Sean McCarthy, Founder & CEO of BackOps Page: https://stenobird.com/podcast/a-product-market-fit-show/how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops Text version: https://stenobird.com/podcast/a-product-market-fit-show/how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops.md Podcast: [A Product Market Fit Show | Startup Podcast for Founders](https://stenobird.com/podcast/a-product-market-fit-show) Published: 2026-05-04T09:00:00+00:00 Episode link: https://www.buzzsprout.com/1889238/episodes/19026079-how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops.mp3 Audio file: https://www.buzzsprout.com/1889238/episodes/19026079-how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops.mp3 Processing state: failed JSON: https://stenobird.com/v1/public/podcasts/a-product-market-fit-show/episodes/how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops Duration seconds: 3346 ## Resource Sean was spending four days a week inside customer warehouses at Amazon Shipping when he noticed the same thing everywhere: back-office admin staff churning every six months, buried under the same repetitive claims and reshipping tasks. He talked to eighty-five warehouse owners, quit Amazon in July 2024, and cold emailed his way to a pre-seed round within weeks. In this episode, Sean breaks down why he paused all sales to rebuild BackOps as an enterprise-grade platform, how an SOP recorder th... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/a-product-market-fit-show/episodes/how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/a-product-market-fit-show/how-this-1st-time-founder-went-from-closing-customers-for-500-a-month-to-300-000-a-year-sean-mccarthy-founder-ceo-of-backops.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.